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FAQ
Frequently asked questions
How long does shipping take?
Standard UK delivery is 3–5 business days. International shipping varies by destination — typically 7–14 business days.
What's your return policy?
We offer 30-day hassle-free returns on unworn items in original packaging. Return shipping is covered for UK customers.
Can I change or cancel my order?
If your order hasn't shipped yet, contact us and we'll do our best to update or cancel it. Once dispatched, standard return policy applies.
How do I report an app issue?
Use the in-app feedback tool or email us with your device model and a description of the issue. We aim to respond within 24 hours.
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